Make an External Transfer (Personal)

Making an External Transfer

 

1. Log into Northwest Online Banking.
2. Navigate to “Transfer Money”

• In the top navigation bar, click Transfer Money.
• A drop-down menu will appear. Select Transfer Accounts.

3. Add an External Account

• Select Add Account.
• A pop-up will display two options:
  • My account at another financial institution (external account).
  • Someone else’s account at Northwest Bank (deposit only).
• Choose “My account at another financial institution.”

4. Enter Account Details

• In the pop-up, fill in the following:
  • Account Nickname
  • Routing Number (select the financial institution automatically)
  • Account Type (choose Checking for this demo)
  • Account Number and Confirm Account Number
• Click Add Account.

5. Verify Your Account

• A pop-up will confirm the account has been added as unverified.
• Two small deposits will be sent to your external account within the next 3–5 business days.
• Once you receive these deposits, return to this screen and click Verify under External Accounts.

6. Verify Deposit Amounts

• A new pop-up will ask for Deposit Amount 1 and Deposit Amount 2. Enter these amounts and select Verify.
• A message will confirm the account has been verified.

7. Make a Transfer

• Go back to Transfer Money in the top navigation and select Make a Transfer.
• Choose your accounts:
  • From: Select the external account.
  • To: Select your internal loan account.
• Under Payment Options, you can choose:
  • Payment Due, Entire Balance, or Other Amount (select Other Amount for this demo).

8. Schedule Your Transfer

• For external transfers, you must schedule a future transfer.
• Select from:
  • Future One-Time or Recurring (default is Future One-Time for external transfers).
• Choose the Transfer Date (allow 1–2 business days for processing).

9. Complete Transfer

• Optionally, add a description in the provided field.
• Click the Transfer button (green button).
• A pop-up will notify you that, for security, you may need to verify your identity via text message or phone call.
• Finally, a confirmation dialog will display, stating that your transfer has been successfully scheduled.