Safely and securely meeting the needs of our customers

As we adapt our practices to prevent the spread of Coronavirus and ensure the well-being of our customers and employees, we have further limited access to our branch lobbies and continue to serve customers through our retail drive-thru network and alternative banking channels.

As of Monday, March 30, 2020, we reduced our branch lobby hours and limited in-person banking appointments to weekdays between 9am and 1pm and Saturday during normal business hours.

• Lobby access will remain by appointment only to limit the number of customers in a branch at any one time. You can schedule a call or in-person appointment at one of our local offices in three easy clicks.

• If you need access to a safe deposit box or have specific needs that can only be addressed in person, you can schedule an appointment by calling your preferred branch or banker.

• Drive thru services will remain open ­­­during normal business hours. Branches without drive thrus will remain open with lobby access by appointment only.

• As an alternative to branch banking, please use our online tools and other resources for self-service banking and 24/7 account access. As a Northwest customer, you can bank virtually anywhere, anytime through a wide array of channels including online and mobile banking, our telephone banking system, Bankline, on premise depository ATMs and access to 55,000 ATMs through the Allpoint Network. You can easily make payments, view transactions, check account balances, find an ATM and much more. 


Effective Tuesday, April 14, 2020, the following branches will be temporarily closed. Please see below for the two closest branches—

Temporarily Closed Branch Alternate Branch Alternate Branch 2

State College - W. Beaver

204 W. Beaver Avenue

State College, PA

2200 South Atherton St.

State College, PA

1767 North Atherton St.

State College, PA

Buffalo - Ellicott Square

295 Main St. 

Buffalo, NY

14 Lafayette Square

Buffalo, NY

1228 Jefferson Avenue

Buffalo, NY

Jamestown - West 3rd St.

1 West 3rd St.

Jamestown, NY

210 West Main St.

Falconer, NY

311 East Fairmount Ave.

Lakewood, NY

Jamestown - Foote Ave.

768 Foote Ave.

Jamestown, NY

210 West Main St,

Falconer, NY

311 East Fairmount Ave.

Lakewood, NY

Lackawanna - Abbot Rd.

1248 Abbot Rd.

Lackawanna, NY

1055 Union R.

West Seneca, NY

3488 Amelia Dr.

Orchard Park, NY

Town of Niagara

4381 Military Rd.

Niagara Falls, NY

500 Centre St.

Lewiston, NY

1035 Payne Ave.

North Tonawanda, NY

Warren - Second Ave.

301 Second Ave.

Warren, PA

125 Ludlow St.

Warren, PA

400 Jackson Run Rd.

Warren, PA

St. Mary's Plaza

824 South St. Marys St.

St. Marys, PA

39 South St. Mary's St.

St. Marys, PA



850 Main St.

Volant, PA

200 South Center St. 

Grove City, PA



342 Main St.

Wampum, PA

118 South Main St.

Zelienople, PA

200 South Center St.

Grove City, PA


5 Buckingham St.

Tidioute, PA

221 Elm St.

Tionesta, PA

202 East. Main St.

Youngsville, PA


1421 Pittsburgh Rd.

Valencia, PA

151 Pittsburgh Rd.

Butler, PA

101 Monroe Rd.

Sarver, PA


101 East Lincoln Ave.

McDonald, PA

431 Washington Ave.

Bridgeville, PA

148 West Pike St.

Canonsburg, PA


201 North Craig St.

Floor 1, Suite 104

543 Brownville Rd.

Pittsburgh, PA

7709 McKnight Rd.

Pittsburgh, PA

Pittsburgh - Oliver Building

535 Smithfield St.

Suite 102

532 Lincoln Ave.

Bellevue, PA

532 Lincoln Ave.

Bellevue, PA


414 Beaver St.

Sewickley, PA

1811 McKees Rocks Rd.

McKees Rocks, PA

532 Lincoln Ave.

Bellevue, PA


905 Main St.

Pittsburgh, PA

7709 McKnight Rd.

Pittsburgh, PA

532 Lincoln Ave.

Bellevue, PA
















































These temporary realignments are being made out of an abundance of caution and are being put in place as a preventative measure to decrease the number of people interacting in our branch offices, creating greater social distance between our staff and customers, as recommended by the Federal Coronavirus Task Force and Centers for Disease Control (CDC).

We are fully-committed to ensuring that you can interact with us and continue to conduct all banking transactions. However, these steps are critical to the prevention and spread of the disease and necessary to ensure the health and safety of everyone.

We are closely monitoring the Coronavirus situation, collecting first-hand knowledge from each of our operating regions, state and local governments and our regulators (FDIC, OCC and Federal Reserve), and will continue to adapt as the situation evolves to best serve you… our valued customers.

Thank you for your patience and understanding as we navigate this crisis – keep calm and stay healthy.