Online and Mobile Banking

young couple on mobile phone

Northwest Online and Mobile Banking brings peace of mind knowing you have 24/7 access to your money—no matter where you are.

Features

Northwest Online and Mobile Banking gives you the latest technology, including A2A (which allows transfers to and from accounts you have at other banks), P2P (person-to-person) payments, alerts and Money Desktop, a planning and budgeting tool that helps you manage your expenses and prepare for the future.

Whether you’re on a computer or mobile device, the experience is the same—from logging in to all the features.

Secure Access Codes

Your online banking secure access code options are changing.

At Northwest, your security is our priority.  That’s why we ask you to enter a secure access code when you log into online banking from a computer or smartphone we don’t recognize.  Right now, you can receive your secure access codes by text, recorded call or email.

For more information about the secure access code, visit our Online Banking User Guide.

Ready to get started?

Click “Log In” above and then “Enroll”. If you’re using your smartphone or tablet, search for our mobile app in your app store. With Northwest Online and Mobile Banking, you’ll have access to these great features:

Online Bill Pay and Popmoney

Fast, easy and secure—you’ll spend less time and money paying bills.

We're also updating our bill pay feature to allow you to add and edit payees, and including on-the-go access to Popmoney, a tool used to send and receive money for personal customers.

We'll take care of all the legwork for you-- you don't even need to download an update from the app store. You'll simply notice the changes once you log in to the app and select Pay Bills/ Popmoney P2P.

To start taking advantage of these new, enhanced features, follow this easy how-to guide.

PLUS --

To make your online banking experience easier, you'll now be able to accept our annual Bill Pay privacy notice right from the Northwest app. 

eStatements

Receive your account statements and documents securely through Online Banking. You can even store your statements for seven years.

Mobile Deposit

Quickly, conveniently and securely deposit checks into your Northwest accounts using your smartphone or tablet. Simply download the Northwest app from Apple's App Store or Google Play for Android devices and login with the same Login ID and password you use for Online Banking. Visit our Mobile Deposit FAQs for more information. Please note, newly enrolled Online Banking customers don't have access to Mobile Deposit until 30 days after enrollment.

Detect Safe Browsing®

Your security is our top priority, that’s why we’ve partnered with Easy Solutions to provide you with Detect Safe Browsing®, an industry-leading anti-fraud application designed to protect your information when you’re using Northwest Online Banking. To learn more, click here

Text Banking

Can’t connect to the internet? No problem. Using Text Banking, you can complete simple transactions through the SMS interface of your mobile phone. Log into Online Banking to enroll in Text Banking. Then, you’ll be ready to use the following commands:

  • To check balances, text the command BAL to 226563 to return all accounts. Text BALANCE followed by the appropriate account nickname to return a specific account.
  • To view transactions, text the command HIST followed by account nickname, to 226563.
  • To transfer between accounts, text the command XFER followed by “from” account nickname and the “to” account nickname and the amount.
  • To request assistance, text the command HELP to 226563.
  • To opt out of mobile banking, text the command STOP.

CardSwap

If you’ve ever received a new debit or credit card, you probably had to visit multiple websites—like Amazon, Netflix, iTunes and Pandora—to update your card information.

With CardSwap, now available through Northwest Online Banking, you can provide participating subscriptions or point of sale merchants with your new card information, including card number, expiration date and CVV code, all at once—saving you valuable time and ensuring that scheduled or recurring payments happen without interruption.

Enroll today and use your Northwest debit or credit card to pay all your subscription and point of sale merchants and remember to use CardSwap to update your information any time you receive a new card. To enroll, log into online banking and look for CardSwap in the main menu. We’ve also put together a user guide and frequently asked questions to walk you through the enrollment process.

Online Banking Guides

Our helpful video guide will walk you through online banking from beginning to end, making it easy to search, rewind and repeat on your time.

*Data charges may apply through your mobile service carrier. Apple, the Apple logo, iPhone and iPad are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. See bank for details.