Online and Mobile Banking

young couple on mobile phone

Northwest Online and Mobile Banking brings peace of mind knowing you have 24/7 access to your money—no matter where you are.

Features

Northwest Online and Mobile Banking gives you the latest technology, including A2A (which allows transfers to and from accounts you have at other banks), P2P (person-to-person) payments, alerts and Money Desktop, a planning and budgeting tool that helps you manage your expenses and prepare for the future.

Whether you’re on a computer or mobile device, the experience is the same—from logging in to all the features.

Secure Access Codes

At Northwest, your security is our priority.  That’s why we ask you to enter a secure access code when you log into online banking from a computer or smartphone we don’t recognize.  Right now, you can receive your secure access codes by text or recorded call.

For more information about the secure access code, visit our Online Banking User Guide.

Ready to get started?

Click “Log In” above and then “Enroll”. If you’re using your smartphone or tablet, search for our mobile app in your app store. With Northwest Online and Mobile Banking, you’ll have access to these great features:

 

Online Bill Pay and Zelle®

Want to spend less time paying bills? We've got you covered. Online Bill Pay is fast, easy and secure— and best of all— costs you nothing.

Enjoy Zelle®, a fast, safe and easy way to send and request money with friends, family and others you trust from your Northwest mobile app and online banking account.**

To learn how to mobilize your money with Zelle and for a list of FAQs, click here!

 

eStatements

Receive your account statements and documents securely through Online Banking. You can even store your statements for seven years.

 

Mobile Deposit

Quickly, conveniently and securely deposit checks into your Northwest accounts using your smartphone or tablet. Simply download the Northwest app from Apple's App Store or Google Play for Android devices and login with the same Login ID and password you use for Online Banking. Visit our Mobile Deposit FAQs for more information. Please note, newly enrolled Online Banking customers don't have access to Mobile Deposit until 30 days after enrollment.

 

Money Desktop

No matter where you are in life, Money Desktop can make it possible to help you achieve your financial goals. The free tool is easy to use, so you can use it for all your budgeting needs and have your entire budget in one place.

This personal financial management tool allows you to budget and manage your finances by aggregating all of your accounts across multiple financial institutions. You can see balances and transactions in one place, on any device. You can view your spending and saving trends and have access to budgeting, debt management, net worth, and other personal financial data. Check out our Money Desktop FAQs for more information.

 

Detect Safe Browsing®

Your security is our top priority, that’s why we’ve partnered with Easy Solutions to provide you with Detect Safe Browsing®, an industry-leading anti-fraud application designed to protect your information when you’re using Northwest Online Banking. To learn more, click here

 

Text Banking

Can’t connect to the internet? No problem. Using Text Banking, you can complete simple transactions through the SMS interface of your mobile phone. Log into Online Banking to enroll in Text Banking. Then, you’ll be ready to use the following commands:

  • To check balances, text the command BAL to 226563 to return all accounts. Text BALANCE followed by the appropriate account nickname to return a specific account.
  • To view transactions, text the command HIST followed by account nickname, to 226563.
  • To transfer between accounts, text the command XFER followed by “from” account nickname and the “to” account nickname and the amount.
  • To request assistance, text the command HELP to 226563.
  • To opt out of mobile banking, text the command STOP.

 

CardSwap

If you’ve ever received a new debit or credit card, you probably had to visit multiple websites—like Amazon, Netflix, iTunes and Pandora—to update your card information.

With CardSwap, now available through Northwest Online Banking, you can provide participating subscriptions or point of sale merchants with your new card information, including card number, expiration date and CVV code, all at once—saving you valuable time and ensuring that scheduled or recurring payments happen without interruption.

Enroll today and use your Northwest debit or credit card to pay all your subscription and point of sale merchants and remember to use CardSwap to update your information any time you receive a new card. To enroll, log into online banking and look for CardSwap in the main menu. We’ve also put together a user guide and frequently asked questions to walk you through the enrollment process.

Online Banking Guides

Our helpful video guide will walk you through online banking from beginning to end, making it easy to search, rewind and repeat on your time.

*Data charges may apply through your mobile service carrier. Apple, the Apple logo, iPhone and iPad are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. See bank for details. ** Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Must have a bank account in the U.S. to use Zelle. In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle. Scheduled or recurring payments sent directly to your recipient’s account number (instead of an email address or mobile number) are made available by Northwest Bank but are a separate service from Zelle and can take 1 – 3 business days to process. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.